Max Koonce: What Workers’ Compensation Trends Will Impact Future Performance?
By Max Koonce, Chief Claims Officer, Sedgwick
By Max Koonce, Chief Claims Officer, Sedgwick
The 2022 NCSI Annual Conference will be held June 12-15 at the Hyatt Regency Resort and Spa at Gainey Ranch in Scottsdale, Arizona. As in years past the conference will feature a blend of medical, administrative and legal topics.
Now in its eighth year, the Workers' Compensation Benchmarking Study is a national research program that examines the complex forces impacting claims management in workers' compensation today. The study's mission is to advocate for the advancement of claims management by providing both quantitative and qualitative research that allows organizations to evaluate priorities, hurdles and strategies amongst their peers. Conceived by Rising Medical Solutions, a NCSI member, the study's impetus evolved from various conversations Rising had with industry executives about the gap in available research focusing on how claims organizations address daily operational challenges.
The 2020 study marks the first time claims leaders had the opportunity to respond directly to the perspectives of more than 1,200 frontline claims professionals who participated in the 2019 survey. Additionally, the 2020 study examines organizational resiliency in our industry - including COVID-19's impact on claims operations and what high performing claims organizations are doing to future-proof their organizations that lower performers are not.
By Ben Shepler and Mike Griffaton
Courtesy of NCSI Professional Member Vorys, Sater, Seymour and Pease LLP
On September 9, 2021, President Biden announced that the Occupational Safety and Health Administration (OSHA) is developing a rule that will require all employers with 100 or more employees to ensure their workforce is fully vaccinated or require any unvaccinated employees to produce a weekly negative test in order to come to work.